Your data, treated with care.

I. Information Collection

AUERVON collects information to provide exceptional service and curate your experience. This includes information you provide directly — such as your name, email address, and shipping preferences — as well as data collected automatically through your interactions with our digital platform.

• ◆Transactional details for order fulfilment and curation house authentication.
• ◆Technical logs, including IP addresses and device identifiers for security and performance.

II. Usage

We utilise your data to personalise the AUERVON experience. This extends from ensuring your bespoke orders are crafted to perfection, to providing you with editorial insights that align with your aesthetic interests.

Processing Grounds

We process data based on contractual necessity, legitimate interest in improving our services, and explicit consent for marketing communications.

III. Sharing

AUERVON maintains a strict policy: We never sell your data. Sharing is limited only to essential service providers (e.g. global logistics partners) who are contractually bound to protect your privacy as rigorously as we do.

IV. Cookies

Our site uses small text files called cookies to remember your preferences and analyse traffic. You can manage these settings through your browser at any time. For a detailed list of our trackers, please visit our Cookie Preference Center.

V. Retention

We retain your data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with legal, accounting, or reporting requirements. Once the purpose is exhausted, data is securely anonymised or deleted.

VI. User Rights

Regardless of your location, we honour standard privacy rights including access, rectification, and erasure. For residents of the EU (GDPR), California (CCPA), or India (DPDP), specific regional frameworks apply and are fully supported by our operations.

• ◆Right to Portability: receive your data in a structured format.
• ◆Right to Object: opt out of profiling and automated decision making.

VII. Security

We employ bank-grade encryption and rigorous physical and electronic safeguards to ensure the sanctity of your information. Our protocols are audited annually to meet the highest standards of digital luxury and safety.

VIII. International Transfers

As a global curation house, your data may be processed in countries other than your own. We use Standard Contractual Clauses (SCCs) to ensure your data receives the same level of protection worldwide.

IX. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover such data has been collected, it will be deleted immediately.

X. Changes

We may update this policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any significant updates via email or a prominent notice on our website.